The staff were helpful and friendly.

The first room was filthy, and they moved me to another, which also had infestations. Despite documenting my concerns, they refused to refund my stay and dismissed my complaints about feeling uncomfortable and unsafe.

can recommend for a city break

Comfortable bed, spacious room, with a convenient location near shopping and dining options, allowing easy access to explore the area with free parking available.

The bathroom could use some updates.

Just an appropriate option for a holiday in Blue Ash with high value for money. The room was spacious with a comfy king bed and a full-size sleeper sofa. Check out the grab-and-go breakfast for a quick bite before heading out.

The Blu Hotel Blue Ash Cincinnati, Ascend Hotel Collection is beautifully decorated and immaculately maintained. The staff were exceptionally accommodating, providing thoughtful assistance, which made navigating the hotel easy and pleasant for seniors like myself.

More accessible seating options in common areas.

The Blu Hotel in Blue Ash had a fantastic ambiance with very clean rooms and comfortable beds. I appreciated the modern decor and the attentiveness of the staff. Aisha at the front desk was friendly and welcoming, making check-in smooth. The breakfast spread was impressive, featuring an array of options like veggie omelets, fresh fruit, and waffles. However, I noticed the elevator windows were dirty, which took away from the otherwise pleasant experience. Also, some common areas could use a bit more clean-up after recent renovations. Despite these minor inconveniences, my room was spacious and well-maintained, which made our stay enjoyable.

pleasant stay with room for improvement

The location offered easy access to local attractions while being competitively priced. The room was exceptionally clean with remarkably comfortable beds, making for a restful night.

Some amenities could use updates to enhance the stay.

I had a fantastic stay. The decor was beautiful and the rooms were spacious. The staff was friendly and helpful. Free parking made things easier. The wi-fi worked perfectly for my needs. 😊

I had a great stay here while visiting local attractions. The room was spacious and clean, offering a comfortable retreat after a day of exploring. What impressed me the most was the helpful staff. they went out of their way to ensure my needs were met and provided excellent recommendations for nearby dining. The complimentary breakfast was also a nice touch, with good options to start the day.

This hotel suits me perfectly. With great wi-fi, free parking, and a fantastic fitness center, it has everything I need for a comfortable stay. The staff helped me print tickets during my first visit, which I appreciated. I’ll be back!

my previous stay in blue ash was decent, but this time was a pleasant surprise. the hotel exceeded my expectations with clean, spacious rooms and friendly staff. the location is perfect and offers easy access to nearby dining options.

elevator windows were dirty

Family with children, Perfect for a cozy stay

The service was really good, especially Aisha who checked me in. She was warm and cute, making sure I had the right room setup for my family like a true professional.

It wasn't a bargain, but you know what they say, you get what you pay for.

I had a great stay! The bed was incredibly comfortable, and I loved the shower products provided. Plus, the large fridge and coffee maker were super convenient. I would definitely stay here again!

The stay featured a remarkably spacious double room, equipped with a sleeper sofa, microwave, and fridge, creating a very comfortable environment. Both the cleanliness of the room and the speedy check-in process stood out, thanks to the friendly staff. However, minor issues like a poorly sanded bathroom wall were noticeable. The absence of a hair dryer was a slight inconvenience, but the overall value was impressive, especially with a hot breakfast offered, enhancing the experience significantly.